Privacy policy

IV On Command Privacy Policy

IV On Command (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website https://ivoncommand.com (the “Website”) and our services.

1. Information We Collect

We collect various types of information from you when you use our Website and services. The information we collect may include:

  • Personal information: We may collect personal information such as your name, email address, phone number, and billing address when you make a purchase or book an appointment.
  • Payment information: When you make a purchase on our Website, we may collect payment information such as your credit card number and billing address.
  • Payment authorization: You authorize us to charge your credit card or debit your bank account, as applicable, for all amounts payable by you for services rendered.
  • Usage information: We collect information about how you use our Website, such as the pages you visit, the links you click, and the searches you conduct.
  • Device information: We may collect information about the device you are using to access our Website, including the type of device, operating system, browser type, and IP address.
  • Cookies and other tracking technologies: We use cookies and other tracking technologies to collect information about your browsing behavior on our Website.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To process your orders and appointments: We use your personal information to process your orders and appointments, including to send you confirmations, receipts, and appointment reminders.
  • To communicate with you: We may use your personal information to communicate with you about your orders, appointments, and other customer service inquiries.
  • To improve our Website and services: We use your information to improve our Website and services, such as by analyzing usage data and identifying areas for improvement.
  • To protect our rights and property: We may use your information to protect our rights and property, such as by detecting and preventing fraud.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service providers: We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and customer service.
  • Legal requirements: We may disclose your personal information if required to do so by law or in response to a court order or subpoena.
  • Business transfers: We may disclose your personal information in connection with a merger, acquisition, or sale of all or a portion of our assets.

4. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. We use industry-standard security measures to protect your information, including encryption and secure socket layer (SSL) technology.

5. Your Choices and Rights

You have certain choices and rights regarding your personal information:

  • You may choose not to provide us with certain personal information, but this may limit your ability to use certain features of our Website and services.
  • You may opt-out of receiving promotional emails from us by following the instructions in the email.
  • You may request access to, correction of, or deletion of your personal information by contacting us at the email address below.

6. European Union Data Transfer

IV On Command is based in the United States. By utilizing our services, you agree to the transfer of your personal data to the United States and its processing and usage within the United States. This processing and usage is confined to the conditions outlined in this privacy policy and the terms of use.

Your information may be used to present you with products and services we believe may be of interest to you unless you have opted out of marketing communications. If you are in the European Economic Area, we will obtain your consent before sending you any marketing communications, as required by applicable law. You may object to the use of your data for direct marketing purposes at any point, free of charge, when we collect your personal information and in every marketing communication. We will never share your information with third parties for marketing purposes without your prior approval.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email (if we have your email address) or by posting a notice on our Website. Your continued use of our Website and services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at info@ivoncommand.com.